Turn mobile phones into a familiar customer engagement channel that delivers unmatched results.
The Nuance Digital Engagement Platform, combined with one of the world's most popular messaging apps, provides an effortless customer experience for real-time and asynchronous messaging, meeting your customers' demand for instant and contextual service.
Apple Business Chat beta adds a new channel to Nuance Customer Service Messaging, enabling enterprises to engage with their clients in their channel of choice, whenever they want. The combination of automated and human-assisted interactions makes it easier for companies to react to inquires at any time. Data from all digital engagements augment the enterprise's ability to draw meaningful and actionable insights to continuously improve their customer engagement.
Watch how Nuance Customer Service Messaging enables you to engage with your customers on their terms.