Featured resources
Opus Research: How to Thwart Fast‑Changing Fraud Workflows
See how you can defend against fraud by applying both biometrics and AI, minimizing burdens on contact center agents and fraud investigators.
NatWest Group fights fraud and improves customer experiences
Learn how this organization saved money and disrupted organized crime in less than one year.
Two‑factor authentication is broken. Let’s fix it.
Learn why SMS one‑time passcodes are putting your customers at risk and how biometric authentication can solve the problem.
Javelin report: Securing the FI Contact Center
Advancements in AI technology improve security, minimize risk, and prevent fraud. Find out how you can become a next generation contact center.
See what you + Nuance can do
Learn how you can authenticate legitimate customers in seconds, detect 90% of fraud, and reduce fraud losses by 92% with Nuance Gatekeeper: integrated authentication and fraud prevention solutions for every channel.