Biometric fraud prevention solutions

Stop impersonators, fraudsters and identity thieves in their tracks

Fraudsters do not slow down in times of crisis. More than ever, Nuance biometric solutions help organizations detect and prevent fraud across voice and digital channels to go from fraud displacement to fraud prosecution.

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Stop fraud before it starts

Nuance fraud prevention solutions find known and unknown fraudsters impersonating legitimate customers and stop criminal activities in the contact center and on mobile apps and websites.

New and repeat career criminals attempt to steal from institutions every day. Nuance helps by highlighting risky transactions from known and new fraudsters—flagging agents in under 10 seconds. Our new Intelligent Detectors stop criminals before they can commit a crime. And with continuous authentication, Nuance customers can identify when a fraudster is using purloined credentials and "man in the middle" attacks.

This fraud challenge is only poised to grow with the increasing number of channels on which consumers engage and the rise of the digital wallet. Fraudsters do not approach account access in a siloed manner; instead, they take advantage of the growing channels, devices, and access points. In order to truly combat fraud, organizations need to have a cross-channel security approach that stops fraudsters wherever and however they attack.

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Biometric Authentication Fraud Prevention Nuance

Fraud in the Contact Center and Digital Channels white paper

Read the strategies for balancing fraud detection and fraud prevention with customer experience.

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Biometric Authentication Fraud Prevention Nuance

Royal Bank of Scotland case study

Read how Royal Bank of Scotland is fighting fraud and protecting its customers using Nuance voice biometrics.

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Nuance is the established market leader in biometrics delivering a comprehensive solution for fraud detection, fraud prevention and authentication that works seamlessly on a common platform to mitigate direct financial losses.


Award-winning biometrics technology

Across industries and geographies, Nuance is recognized for its innovative biometric authentication and fraud prevention technology.

RBS Group

RBS Group fights fraud with Nuance voice biometrics


The results are in


of enterprises have fallen victim to social engineering in 2016.


of call center fraud is perpetrated by the same actors.


of consumers use the same passwords for online banking, emails and social media accounts.


of data breaches happen because of exploitation of weak or stolen passwords.


A comprehensive fraud prevention solution for voice and digital channels

Combatting fraud goes beyond just catching perpetrators. A complete solution is needed to prevent, prosecute and beat fraud.

Nuance IQ Magazine

How do you stay ahead of the fraudsters? Innovate!



Blog posts
White paper
Case study
Analyst report
On-demand webinar
Data sheet

Learn how Nuance Security and Biometrics can help stop criminals from impersonating your customers.


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