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Customer acquisition solutions - Omni-channel customer sales solutions

Convert shoppers into buyers

Deploy the right experience for the right customer at the right time, no matter what channel they use.

Gain customers, increase revenue

With Nuance Customer Acquisition solutions, you could see a 20% increase in revenue within the first 90 days of your brand’s digital transformation.

Power your customer engagements with Nuance Artificial Intelligence technology and manage them with our tried‑and‑true best practices. You’ll boost conversion rates, reduce cart abandonment, increase revenue, improve operational efficiency, and identify and drive upsell and cross-sell opportunities. The impact on your revenue could be huge.

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Omni-channel customer engagement trends for customer care and customer acquisition

The Forrester New Wave™: Conversational AI for Customer Service, 2019

Learn about AI, voice and speech engines, human/AI blending, omni‑channel delivery and security and authentication.

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Esurance case study

Read how Nuance and Esurance worked together to propel online sales growth and customer satisfaction.

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